Shipping & Returns
Delivery Information
We delivery to Australia, New Zealand and internationally.
Shipping is from Brisbane, Australia.
Orders are dispatched within 2 business days.
Australia
We offer a flat rate postage of $9.90 Australia wide.
Orders over $70 receive FREE SHIPPING
Most areas in Australia will receive orders within 3-5 business days. If you live rurally, please note that sometimes delivery can take up to 9 business days.
New Zealand
Customers in New Zealand can expect their delivery within 6-9 business days.
Shipping is calculated by the total weight of your order per the below table;
Order Weight | Shipping Cost |
0 to 500g | $18.45 |
500g to 1kg | $23.09 |
1kg to 1.5kg | $27.47 |
1.5kg to 2kg | $30.60 |
2kg to 3kg | $39.02 |
3kg to 5kg | $45.00 |
5kg to 7kg | $69.18 |
7kg and up | $91.80 |
Zone 2 - North America, Western Europe, Asia and the Pacific
American Samoa Austria Bangladesh Belgium Bhutan Brunei Darussalam Cambodia Canada China, People’s Republic of Cocos (Keeling) Islands Cook Islands Denmark Fiji Finland France French Polynesia Germany Greece Guam Guernsey Hong Kong Iceland India Indonesia Ireland |
Isle of Man Italy Japan Jersey Kazakhstan Kiribati Korea, Republic of (South K.) Lao, People’s Democratic Rep Luxembourg Macau Malaysia Maldives Micronesia Mongolia Myanmar Nauru, Republic of Nepal Netherlands New Caledonia Niue Norfolk Island Northern Mariana Islands Norway Pakistan Palau, Republic of |
Papua New Guinea Philippines, Republic of the Portugal Samoa Singapore Solomon Islands Spain Sri Lanka Sweden Switzerland Taiwan Thailand Timor-Leste (East Timor) Tonga Tuvalu United Kingdom United States of America Vanuatu Vietnam |
Customers in Zone 2 can expect their delivery within 8-18 business days.
Shipping is calculated by the total weight of your order per the below table;
Order Weight | Shipping Cost |
0 to 250g | $18.45 |
250g to 500g | $20.75 |
500g to 1kg | $33.05 |
1kg to 1.5kg | $49.68 |
1.5kg to 2kg | $61.50 |
2kg to 3kg | $83.86 |
3kg to 5kg | $116.20 |
5kg to 7kg | $148.54 |
7kg and up | $197.05 |
Zone 3 - Rest of the World
Customers in Zone 3 can expect their delivery within 15-20 business days.
Shipping is calculated by the total weight of your order per the below table;
Order Weight | Shipping Cost |
0 to 250g | $18.45 |
250g to 500g | $28.56 |
500g to 1kg | $47.64 |
1kg to 1.5kg | $64.45 |
1.5kg to 2kg | $80.26 |
2kg to 3kg | $95.02 |
3kg to 5kg | $131.52 |
5kg to 7kg | $168.02 |
7kg and up | $222.77 |
Returns Policy
If the items you have received have been damaged or are not as described, you may return them unopened within 14 days of delivery for a full refund or exchange.
Should you need to return any of your items, please email hello@sipandpickle.com.au or contact us online.
COVID-19 Updates
Contactless Delivery
We are shipping via Sendle who offer contactless delivery. Throughout the dispatch and delivery process, we are ensuring that you, the driver or our team don't come into contact. The drivers are practicing strict hygiene measures including social distancing.
Please note that any "Signature on Delivery" requests are being changed to "Authority to Leave" to eliminate person to person contact. Drivers will leave parcels in a designated safe place, and can also take a signature on behalf of a customer standing 2 metres away.
Delays and Restrictions
Please note that due to social distancing, some orders may take an extra 1-2 business days to reach customers in Australia. We have also stopped sending orders to selected international destinations. If you're unsure of whether we're still sending items your way, please contact us.